Refund & Return Policy
Refunds & Exchanges
• Proof of purchase must be available.
• Generally you will be responsible for paying for your own shipping costs for returning your item. In some cases, at our sole discretion, we may agree to cover shipping costs, depending on the nature of the refund or exchange, such as whether there was any error on our part.
• To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
REFUNDS (if applicable)
• Once your return is received and inspected, we will send you an email to notify you that we have received your item and whether your refund has been approved. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
EXCHANGES (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org
To return your product, you should mail your product to:
Shop South Africa
10/107 Old Pittwater Rd